SRE/Production Support Engineer IRC217072

1 month ago

Zagreb, Croatia Hitachi Careers Full time

Description:

We are looking for a talented and experienced SRE engineer for the project which is related to the development of the brand-new order management system for the global media and entertainment company that encompasses a diverse portfolio of television networks, film studios, theme parks and digital platforms.
The engineer will have the opportunity to be part of a strong R&D group that creates a cutting-edge solution designed to streamline and optimize business operations, provide seamless order processing, inventory management and real-time tracking by ensuring efficient and accurate order fulfillment.

Requirements:

  • Excellent communication skills and cross-team collaboration
  • Desire and ability to work in US Eastern Timezone
  • Proactive and intiative in problem solving
  • Getting things done
  • Solid knowledge of SOA and integration of the distributed systems
  • Solid knowledge and experince of SDLC
  • Technical background in software development is highly desirable (JavaPythonSQLAmazon CloudJSSwiftKotlin)

Would be a plus:

  • ad tech experience
  • Freewheel/Google ad manager

Job Responsibilities:

  • Provide Incident management support to all teams
  • Support engineering teams with triage and troubleshooting
  • Act as point person for production issues, incidents, or questions
  • Create runbooks and action plans for the various types of incidents and production requests
  • Work with engineering teams to create process around production requests
  • Provide reporting and data on incidents and requests
  • Use Jira and Confluence to track and document incidents and requests
  • Must take initiative and communicate well with all levels
  • Ensure high availability and lead disaster recovery when needed
  • Troubleshoot issues, provide root cause analysis and build a knowledge database for known issues and fixes
  • Participate in planning and executing Maintenance, Outage Management, and Problem Management
  • Continuously improve SRE tools, processes, and procedures
  • Should have enough technical skills to be able to help troubleshoot as well as learn/understand our systems over time
  • help create a diagram/document(data dictionary, application flow....) of resources being used for a particular business function
  • Gather/recommend metrics from various monitoring tools
  • Build alerts/alarms, Integrate SR tooling for alert consumption and validation
  • Implement a framework for root cause analysis, incident notification and runbook creation to facilitate the end-to-end production support process.
  • Implement the Site Reliability lifecycle of an alert thru key steps: Monitor, Alert, Analyze, Collect, Action

What We Offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people's lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

  • SRE/Production Support Engineer IRC217072

    4 weeks ago

    Zagreb, City of Zagreb, Croatia Hitachi Careers Full time

    Description:We are looking for a talented and experienced SRE engineer for the project which is related to the development of the brand-new order management system for the global media and entertainment company that encompasses a diverse portfolio of television networks, film studios, theme parks and digital platforms.The engineer will have the opportunity...

  • Site Reliability Engineer Croatia IRC221667

    1 week ago

    Zagreb, Croatia Hitachi Careers Full time

    Description:We have an exciting opportunity for an experienced and passionate SRE/DevOps engineer to join our growing technology team, focusing on building technology products for some of the world's leading media agencies. The successful candidate will work alongside developers and other members of the scrum teams.About the division:We like to say that we...

  • Site Reliability Engineer Croatia IRC221667

    1 week ago

    Zagreb, City of Zagreb, Croatia Hitachi Careers Full time

    Description:We have an exciting opportunity for an experienced and passionate SRE/DevOps engineer to join our growing technology team, focusing on building technology products for some of the world's leading media agencies. The successful candidate will work alongside developers and other members of the scrum teams.About the division:We like to say that we...

  • Field Service Engineer

    4 weeks ago

    Zagreb, City of Zagreb, Croatia Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Field Service Engineer

    1 month ago

    Zagreb, Croatia Danaher Full time

    Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that...

  • DevOps support in Slovenia Croatia IRC221974

    2 weeks ago

    Zagreb, City of Zagreb, Croatia Hitachi Careers Full time

    Description:The client is o global leader focused on energy-efficient solutions that save energy and costs, and reduce carbon emissions.Customer is o global producer of products and services used in areas such as cooling food, air conditioning, heating buildings, controlling electric motors, compressors, drives and power mobile machinery, building roads,...

  • DevOps support in Slovenia Croatia IRC221974

    2 weeks ago

    Zagreb, Croatia Hitachi Careers Full time

    Description:The client is o global leader focused on energy-efficient solutions that save energy and costs, and reduce carbon emissions.Customer is o global producer of products and services used in areas such as cooling food, air conditioning, heating buildings, controlling electric motors, compressors, drives and power mobile machinery, building roads,...

  • Trainee C/C++ Engineer Croatia IRC219382

    3 weeks ago

    Zagreb, Croatia Hitachi Careers Full time

    Description:Our customer is a US based company that designs and sells TV sets, sound bars, viewer data, and advertising. Our job will be to delivery media pipeline application with integration for OTT applications media player and different HAL setups with DRM support in TEE.Requirements:Some experience in software developmentBachelor's or Master's degree...

  • Trainee C/C++ Engineer Croatia IRC219382

    3 weeks ago

    Zagreb, City of Zagreb, Croatia Hitachi Careers Full time

    Description:Our customer is a US based company that designs and sells TV sets, sound bars, viewer data, and advertising. Our job will be to delivery media pipeline application with integration for OTT applications media player and different HAL setups with DRM support in TEE.Requirements:Some experience in software developmentBachelor's or Master's degree in...

  • Senior Data Engineer IRC224489

    19 hours ago

    Zagreb, City of Zagreb, Croatia Hitachi Careers Full time

    Description:We have a great opportunity for a skilled and enthusiastic Data Engineer to join our expanding technology team in the WPP division, dedicated to creating innovative technology products for top media agencies worldwide. The successful candidate will collaborate with developers and other team members in the WPP division.About the division:We are...

  • Cloud Operations Engineer

    2 days ago

    Zagreb, City of Zagreb, Croatia Bitstamp Full time

    We started our journey in 2011 with just two laptops and big dreams. Today, we proudly serve over 4 million clients worldwide, offering top-notch security, transparency, and compliance. Whether it's our user-friendly web and mobile apps or cutting-edge APIs, Bitstamp plays a key role in bringing cryptocurrency into the financial realm.Our success stems from...

  • QA Lead Automation Engineer IRC220979

    3 weeks ago

    Zagreb, Croatia Hitachi Careers Full time

    Description:Come work for a top Live games provider with a group of amazing talents!Lucky Streak is an exciting young and innovative gaming software company.Our clients include big names in the industry such as 1XBet, EveryMatrix and LeoVegas!Our games are built and designed based on the latest technologies with breakthrough gamification and...

  • QA Lead Automation Engineer IRC220979

    3 weeks ago

    Zagreb, City of Zagreb, Croatia Hitachi Careers Full time

    Description:Come work for a top Live games provider with a group of amazing talentsLucky Streak is an exciting young and innovative gaming software company.Our clients include big names in the industry such as 1XBet, EveryMatrix and LeoVegasOur games are built and designed based on the latest technologies with breakthrough gamification and personalization...

  • Field Service Engineer

    1 month ago

    Zagreb, City of Zagreb, Croatia Danaher Full time

    In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating...

  • Field Service Engineer

    1 month ago

    Zagreb, Croatia Danaher Full time

    In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located....

  • Senior Data Engineer IRC224489

    15 hours ago

    Zagreb, Croatia Hitachi Careers Full time

    Description:We have an exciting opportunity for an experienced and passionate Data Engineer to join our growing technology team within the WPP division, focusing on building technology products for some of the world's leading media agencies. The successful candidate will work alongside developers and other members of the scrum teams of the WPP...

  • Senior Backend Developer

    1 month ago

    Zagreb, City of Zagreb, Croatia b2match Full time

    "We are creating well crafted products for the event industry. For us, the best part of building a company is taking an idea that everyone believes in and working together to turn that into a reality. We're creating a product that helps people to connect. Based between Vienna and Zagreb, our talented and growing team is committed to deliver the best...

  • Software Development Engineer in Test with Java

    3 weeks ago

    Zagreb, City of Zagreb, Croatia Hitachi Careers Full time

    Description:Our customer is one of the world's leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience.Requirements:Minimum 5+ years of experience in automation testing, with a proven track record of successfully implementing automated test frameworks.Strong...

  • Senior Backend Developer

    1 month ago

    Zagreb, Croatia b2match Full time

    "We are creating well crafted products for the event industry. For us, the best part of building a company is taking an idea that everyone believes in and working together to turn that into a reality. We're creating a product that helps people to connect. Based between Vienna and Zagreb, our talented and growing team is committed to deliver the best...

  • Senior Java Developer Croatia IRC222195

    2 weeks ago

    Zagreb, Croatia Hitachi Careers Full time

    Description:We have an exciting opportunity for an experienced and passionate Java developer to join our growing technology team within the WPP division, focusing on building technology products for some of the world's leading media agencies. The successful candidate will work alongside developers and other members of the scrum teams of the WPP...