IT Support Specialist

5 days ago

Zagreb, Hrvatska STRABAG Hrvatska Puno radno vrijeme
Zadaci
• Operation, maintenance, and troubleshooting of various IT services for internal users
• Installation, configuration, and updating of software and hardware, ensuring their proper functionality (including applications, printers, iPhones, and peripheral devices)
• Proactive consultation with users to identify their needs and recommend suitable solutions
• Continuous improvement of service quality by optimizing processes and contributing ideas to identify opportunities for improvement Vaše kvalifikacije
• Relevant professional experience in customer support, with or without an IT background
• A team player with a solution-oriented mindset and strong communication skills
• Strong analytical and structured thinking, combined with the ability to approach challenges creatively and think outside the box
• Ability to multitask and manage several tasks simultaneously
• Enjoyment of interacting with users and colleagues, particularly in an international and culturally diverse environment
• Fluent in Polish and English (required); knowledge of Croatian and German is an advantage