transcom

We're CX fanatics, with technology at the core of everything we do. The world's most-loved brands rely on us to deliver seamless, tech-driven experiences. Now, we're looking for a BI Business Analyst to help transform data into meaningful insights that support better business decisions across Transcom. If you're passionate about data, analytics and creating...

Everyone's racing to build with AI. Far fewer people can make it hold up in production: handle real traffic, fail gracefully, stay observable at 12:34am, and cost what it's supposed to cost. That gap, between a model that demos well and a service customers can actually depend on, is where this role lives. At Transcom, our AI/ML Engineers and Researchers push...

The call centre is one of the last places where a company and a human actually meet, and one of the hardest places in any business to make brilliant. The tools have never quite been good enough. Until now. AI has become just good enough that the standard call centre doesn't have to exist anymore. Someone is going to draw the new shape of how a company talks...