Junior Technical Specialist Automation

2 weeks ago

Zagreb, Croatia Abbott Laboratories Full time

Abbott is a global healthcare leader, creating breakthrough science to improve peopleâs health. Weâre always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott 

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:  

  • Career development with an international company where you can grow the career you dream of. 
  • Competitive salaries, bonus potential and excellent package of benefits (sports' card, life insurance, private medical care, stock purchase plan, flexible working opportunities and many others).
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

For our Core Diagnostics Division CDx we are looking for talented, well-motivated, junior engineer to join our international team as a Junior Technical Specialist - Automation to provide installations and service support to our projects in EMEA region (Europe, Middle East, Turkey, Africa, Pakistan).

The position requires daily travelling across EMEA (up to 85% of working time).

The Junior Technical Specialist will install and provide service support for all Automation Projects across EEMEAP. Furthermore, the successful candidate will be providing advanced technical training/coaching divisional internal roles and to the end user.
 
What You'll do:

  • Ensure that all activities are performed in compliance with quality system requirements.
  • Own Automation projects implementation across EMEA.
  • Lead onsite Automation installations in EMEA.
  • Provide service for designated products (Automation, Informatics).
  • Provide escalated service support - handling most challenging repairs and troubleshooting, escalated from level two and level one service interventions.
  • Keep track and ensure completion during implementation of TSB, and FA in EMEA.
  • Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations.
  • Prepare and participate in internal meetings, action plans and key Milestone activities monitoring.
  • Monitor instrument reliability and prepare service recovery plan for highly serviced I highly cost instruments.
  • Training â Perform technical coaching and conduct Automation training for TSS (Technical Service Specialist) and Abbott Ambassador.
  • Participate in Area Expert team for designated products.
  • Analyze existing solutions to provide improvement suggestions.


Required qualifications and background:

  • Bachelorâs degree or equivalent experience required. Bachelors / Engineering degree in medical I electrical /Electronics / Biomedical Engineering/ Mechanical or medical technology is preferred.
  • Preferably 1 years of experience as Technical Service Specialist and or a proven track record in a similar position, supported by management and customer references.
  • Successful engagement with customers, specifically key stakeholders and lab staff.
  • Strong communication skills.
  • Fluent English speaking.
  • Ability to identify and drive resolution of issues.
  • Willingness to travel cross-countries on a daily basis (up to 85% of total working time).

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. 

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. 

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