Tech Support Professional

5 days ago


Zagreb, City of Zagreb, Croatia beBeeSupport Full time

Unlock your potential in a multicultural and multilingual work environment

Job Description:

We're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service via calls, chats, and emails.

Our ideal candidate is passionate about technology and has excellent communication skills. You should be able to build positive and long-lasting relationships with customers, while also staying up-to-date with the latest cutting-edge technology.

You'll have the opportunity to work with customers' sensitive information securely, apply the latest customer happiness practices, and maintain working knowledge of our clients' products and services.

Required Skills and Qualifications:

To succeed in this role, you'll need:

  • Fluent Swedish, Danish B2, and English B2 level
  • Basic technical understanding
  • Analytical and research skills
  • Self-management skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits:

As a Customer Support Specialist, you'll enjoy:

  • Fixed schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

Others:

Experience in customer service and CRM systems are a plus. We welcome people with various backgrounds and experiences. If you're excited about the opportunity to thrive in a dynamic and supportive environment, we encourage you to apply.



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