Customer Support Representative with German Language Proficiency

2 weeks ago


Zagreb, City of Zagreb, Croatia Cross Border Talents Full time

Customer Care Specialist with German

Join our team of remote Customer Care Specialists and contribute to delivering exceptional service to our clients.

Key Responsibilities:

  • Deliver technical customer support across voice, chat, and email channels
  • Provide outstanding customer experiences every time
  • Document all interactions in a CRM system
  • Collaborate with internal teams, contribute to department initiatives, and support your colleagues
  • Fluent in German (C1+) and proficient in English (B2+)
  • Residing in Croatia with legal right to work
  • Experience in customer support and technical support (IT or help desk preferred)
  • Strong independent work skills and ability to thrive in a remote team
  • Excellent problem-solving, critical thinking, and adaptability
  • Competence in using external systems, Microsoft Office, and PC-based software

What We Offer:

  • Competitive remuneration based on skills, experience, and performance
  • Fully remote work from Croatia
  • A supportive and creative team environment with excellent employee reviews
  • Tools and guidance to help you reach your full potential



  • Zagreb, City of Zagreb, Croatia Cross Border Talents Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative with German language skills to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Provide technical support to customers via phone, email,...


  • Zagreb, City of Zagreb, Croatia TOPTALENT Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Croatia. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients via various communication channels.This is an exciting opportunity for someone who is fluent in German (at least C1 level) and has...


  • Zagreb, City of Zagreb, Croatia Cross Border Talents Full time

    Customer Support Specialist OpportunityWe are seeking a highly skilled Customer Support Specialist to join our team in Croatia. As a Customer Support Specialist, you will be responsible for delivering exceptional technical support to our customers through various channels.Key Responsibilities:Provide technical support to customers via voice, chat, and...


  • Zagreb, City of Zagreb, Croatia TOPTALENT Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at TOPTALENT. As a Customer Service Representative, you will be responsible for delivering exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction.Key Responsibilities:Provide...


  • Zagreb, City of Zagreb, Croatia TOPTALENT Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer...


  • Zagreb, City of Zagreb, Croatia Recruitment Apple Lovers Full time

    Job OpportunityRecruitment Apple Lovers is working with a leading BPO to find experienced German-speaking customer care specialists to work remotely in a flexible schedule.This position involves delivering exceptional customer service by addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction.Key...


  • Zagreb, City of Zagreb, Croatia Recruitment Apple Lovers Full time

    Recruitment Apple Lovers is seeking a highly skilled German-speaking Customer Care Specialist to join our team in a remote work environment. The ideal candidate will possess excellent communication skills, a strong ability to work independently, and a passion for delivering exceptional customer service.Key Responsibilities:Provide prompt and efficient...


  • Zagreb, City of Zagreb, Croatia Cyber Staff Full time

    We are seeking a skilled Technical Support Specialist to join our Cyber Staff team in Zagreb. As a member of our Solution Team, you will play a crucial role in providing front-line support to our client's users, ensuring that technical issues are resolved promptly and effectively.Our client, a Swiss-based company with offices in Switzerland and Germany,...


  • Zagreb, City of Zagreb, Croatia Cyber Staff Full time

    Role OverviewCyber Staff is seeking a skilled and dedicated 1st Level Support Specialist to join our Solution Team in our Zagreb office. As a member of the help and service desk, you will play a crucial role in providing front-line support to our client's users, ensuring that technical issues are resolved promptly and effectively.About the RoleYou will be...


  • Zagreb, City of Zagreb, Croatia TOPTALENT Full time

    Customer Care SpecialistJoin our team as a Customer Care Specialist and take on a challenging role that requires excellent communication skills and a passion for delivering exceptional customer service.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone, email, and live chatResearch and resolve customer issues...


  • Zagreb, City of Zagreb, Croatia TOPTALENT Full time

    We are seeking a skilled Customer Care Specialist to join our team in Croatia. As a key member of our global support team, you will be responsible for delivering exceptional customer service to clients from around the world.About the Role:Provide timely and accurate responses to customer inquiries via phone, email, and live chatResearch and resolve complex...


  • Zagreb, City of Zagreb, Croatia Cross Border Talents Full time

    Content Moderator Opportunity in GreeceWe are seeking a highly skilled Content Moderator with strong Slovak language skills to join our team in Thessaloniki, Greece. As a Content Moderator, you will play a critical role in ensuring the quality and accuracy of content across various platforms.Key Responsibilities:Monitor and review content in both Slovak and...


  • Zagreb, City of Zagreb, Croatia Cross Border Talents Full time

    Content Moderator Opportunity in GreeceWe are seeking a highly skilled Content Moderator with strong Slovak language skills to join our team in Thessaloniki, Greece. As a Content Moderator, you will play a crucial role in ensuring the quality and accuracy of content across various platforms.Key Responsibilities:Monitor and review content in both Slovak and...


  • Zagreb, City of Zagreb, Croatia Cross Border Talents Full time

    Exciting Opportunity for Bilingual Slovak and English Speakers in GreeceWe are seeking highly skilled and motivated individuals to join our team as Content Moderators, specializing in Slovak and English languages, in our Thessaloniki, Greece office.Key Responsibilities:Monitor and review content in both Slovak and English across various platforms to ensure...


  • Zagreb, City of Zagreb, Croatia Signify Netherlands B.V. Full time

    We're seeking a Technical Quote Support Intern to join our Professional Lighting Team in Zagreb, Croatia. As the world leader in lighting, we're constantly pushing boundaries in data analytics, AI, and smart homes, offices, cities, and more. We're proud to be a leader in climate action, committed to reaching net zero greenhouse gas emissions by 2040. As a...


  • Zagreb, City of Zagreb, Croatia Signify Netherlands B.V. Full time

    We're looking for a Technical quote support intern to join our Professional Lighting Team in Zagreb, Croatia. Our company, Signify, is a leader in lighting and climate action, committed to reaching net zero greenhouse gas emissions by 2040.We're on the lookout for forward-thinking innovators with a passion for sustainability. As a Technical quote support...

  • Nurse Specialist

    1 month ago


    Zagreb, City of Zagreb, Croatia Antal International Network - IME Full time

    Job Title: Staff NursesWe are seeking highly skilled and dedicated Staff Nurses to join our team at Antal International Network - IME. As a Staff Nurse, you will play a vital role in providing high-quality patient care and contributing to the success of our healthcare team.Key Responsibilities:Direct Patient Care: Provide direct, professional nursing care to...


  • Zagreb, City of Zagreb, Croatia Cross Border Talents Full time

    About the Role:We are looking for a dedicated Content Moderator to join our team in Thessaloniki. In this role, you will ensure a positive and safe online environment by moderating user-generated content in a 24/7 project setting, working shifts to keep the platform operational around the clock.Key Responsibilities:Monitor, review, and moderate...

  • Staff Nurse

    1 month ago


    Zagreb, City of Zagreb, Croatia Antal International Network - IME Full time

    Job Title: Staff NurseWe are seeking a skilled and compassionate Staff Nurse to join our team at Antal International Network - IME. As a Staff Nurse, you will be responsible for providing high-quality patient care in a dynamic and supportive environment.Key Responsibilities:Provide direct patient care, ensuring a safe and comfortable environment for patients...


  • Zagreb, City of Zagreb, Croatia Cross Border Talents Full time

    Job Title: Content Moderator (Croatian/English) Onsite in ThessalonikiLocation: GreeceAbout the Role:We are seeking a detail-oriented Content Moderator to join our team in Thessaloniki. As a Content Moderator, you will play a crucial role in ensuring a positive and safe online environment by reviewing and moderating user-generated content. Your sharp...