Customer Support Representative with German Language Proficiency
2 weeks ago
Customer Care Specialist with German
Join our team of remote Customer Care Specialists and contribute to delivering exceptional service to our clients.
Key Responsibilities:
- Deliver technical customer support across voice, chat, and email channels
- Provide outstanding customer experiences every time
- Document all interactions in a CRM system
- Collaborate with internal teams, contribute to department initiatives, and support your colleagues
- Fluent in German (C1+) and proficient in English (B2+)
- Residing in Croatia with legal right to work
- Experience in customer support and technical support (IT or help desk preferred)
- Strong independent work skills and ability to thrive in a remote team
- Excellent problem-solving, critical thinking, and adaptability
- Competence in using external systems, Microsoft Office, and PC-based software
What We Offer:
- Competitive remuneration based on skills, experience, and performance
- Fully remote work from Croatia
- A supportive and creative team environment with excellent employee reviews
- Tools and guidance to help you reach your full potential
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