Customer Service Representative with German Expertise
5 days ago
We are seeking a highly skilled Customer Service Representative to join our team in Croatia. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients via various communication channels.
This is an exciting opportunity for someone who is fluent in German (at least C1 level) and has excellent communication and problem-solving skills. If you are passionate about providing world-class customer service and working in a dynamic, creative environment, we encourage you to apply.
About the JobThe successful candidate will have a strong background in customer service, with experience in handling customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction. They will also possess excellent language skills, both verbal and written, in German.
In this role, you will work closely with our internal teams to provide timely and accurate responses to customer inquiries. You will also be responsible for navigating internal and external documentation and resources to provide world-class service.
We offer a competitive salary package based on experience, skills, and performance. The gross monthly salary is €1,430 + meal allowance and WFH stipend, making it an attractive option for individuals looking for a challenging and rewarding career in customer service.
About the TeamYou will be part of a dynamic and creative team that values collaboration, innovation, and excellence. Our team members are passionate about delivering high-standard customer satisfaction and experience, and we strive to maintain a positive and friendly atmosphere within the company.
RequirementsTo be successful in this role, you should have:
- A strong background in customer service, with experience in handling customer inquiries and resolving issues efficiently
- Excellent language skills, both verbal and written, in German (at least C1 level)
- Good ability to express yourself verbally and in writing in German
- Flexibility, friendliness, resilience, independence, reliability
- Skilled conversation skills, linguistic fluency, understandable pronunciation in German
- Good communication and teamwork skills
TOPTALENT is a leading company in the industry, known for its commitment to excellence, innovation, and customer satisfaction. We offer a dynamic and creative work environment that values collaboration, innovation, and excellence. If you are passionate about delivering high-standard customer satisfaction and experience, we encourage you to apply for this exciting opportunity.
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