Customer Service Representative with German Language Skills

2 weeks ago


Zagreb, City of Zagreb, Croatia Cross Border Talents Full time
About the Role

We are seeking a highly skilled Customer Service Representative with German language skills to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat platforms.
  • Assist customers in resolving their inquiries and issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless support and high-quality service delivery.

Requirements

To be successful in this role, you will need to have:

  • Fluent German language skills (C1+ level) and good English skills.
  • Reside in Croatia with the right to work.
  • Experience in customer support and technical support (IT or help desk preferred).
  • Strong independent work skills and ability to thrive in a remote team.
  • Excellent problem-solving and critical thinking skills. transferrable skills from other employment

What We Offer

As a member of our team, you can expect:

  • Competitive remuneration based on your skills, experience, and performance.
  • Fully remote work from Croatia.
  • A supportive and creative team environment with excellent employee reviews.

Ready to Take the Next Step?

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Apply today and join our dynamic team.



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